Moving Resources Your Rights and Responsibilities

signing contract
Planning a West Palm Beach move? It's important that you understand what your rights and responsibilities are during the moving process. Learn them here.

When you hire a moving company, you're giving them your complete trust by allowing them to safely and securely handle and transport all of your belongings to your new home. As such, it's important that you understand what your rights and responsibilities are during this process.

Your Moving Rights

The following are some of the rights that you should expect when you work with a professional moving service:

  • The mover should provide an in-home estimate - A reputable mover will go to your home in order to provide an accurate estimate. Pay attention to the type of estimate they offer. A binding estimate means that the final cost will be the estimate they provide unless you pay for additional services. A binding-not-to-exceed estimate ensures that the final cost won't go over the estimate. A non-binding estimate is subject to change.
  • The mover is bound to the contract - Make sure you read your contract carefully. The mover cannot change their fees or terms once the contract is signed.
  • The mover must be on time - They must show up at the scheduled date, time and location. If they have to cancel due to unforeseen circumstances, they should reschedule at no cost to you.
  • The mover must provide communication - It should be easy for you to get in contact with your mover if you need to.

Your Moving Responsibilities

Paying for a professional moving service guarantees you a certain number of rights; however, you're not without your own responsibilities as well. The following are some of the responsibilities you'll have that can affect the success of your move:

  • Finding a good mover - Not all moving companies are the same and it's up to you to do the research to find a reputable moving company. Be sure to check the Better Business Bureau when you do your research.
  • Reading the contract - If you're surprised by extra fees or terms that you didn't know about that were written out in the contract you signed, then it's your fault you didn't read it.
  • Being present - You should be there while the movers are loading and unloading so that you can provide guidance when needed.
  • Giving directions - You should make sure the mover knows where to go and how to get there.

These are some of the rights and responsibilities you have when moving. For reputable movers in Palm Beach, FL, contact us at Brandon Transfer today.


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