Family-owned in West Palm Beach since 1919
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Frequently asked questions

Movers & moving FAQ.

Answers to the questions we hear most — from estimates and timing to insurance and moving day.

Is Brandon Transfer & Storage licensed?

Yes. Brandon Transfer & Storage is fully licensed and insured to provide moving and storage services locally, across Florida and interstate.

Who should I contact with questions during my move?

Your dedicated moving consultant is your single point of contact from start to finish — reach out any time with questions.

How far in advance should I plan my move?

A good rule of thumb is four to six weeks' notice. For peak months (May–September), allow six to eight weeks.

Do you give free estimates?

Yes — we provide free written estimates. Call (561) 683-5000 to schedule an in-home survey.

How long does the in-home survey take?

Generally between one and two-and-a-half hours, depending on the size of your home and the details of your move.

When is the best time to move?

Contact us four to six weeks ahead (six to eight for peak summer months). Mid-month dates are often easier to schedule.

Do I need to be present on moving day?

You (or a written proxy) should be present at loading and delivery to verify the work and finalize paperwork.

What insurance and valuation options do you offer?

Several coverage options are available. Basic protection is included at no charge; added valuation coverage is recommended for full protection.

What are my payment options?

Payment is usually due upon delivery. We accept cash, certified check, money order and most major credit cards.

How are moving charges determined?

Interstate moves are based on weight and mileage; local moves on hourly labor and van size; intrastate moves on mileage and weight. International moves are quoted directly.

What's the difference between a binding and non-binding estimate?

A binding estimate guarantees the price for the quoted services. A non-binding estimate is based on the actual weight and services performed.

Can you move my vehicle?

Yes. We can arrange car carriers specifically for transporting automobiles, separately or alongside your household goods when space allows.

Is there anything you can't move?

Hazardous materials, plants and pets can't be loaded on the truck. Keep irreplaceables — jewelry, photos and medical records — with you.

How is my upholstered furniture protected?

We protect upholstered pieces with a heavyweight clear stretch wrap that keeps furniture clean and guarded in transit.

How do I prepare my appliances?

Disconnect refrigerators, washers and dryers, add a stabilizer to washing machines and disconnect ice-maker lines. We can assist for an added fee.

Will my belongings be the only ones on the truck?

Local and in-state moves typically carry only your items. Long interstate moves may share truck space with another household.

Do you offer temporary storage?

Yes. Your goods can be kept in our secure, climate-controlled warehouse if you can't take possession right away.

Can I access my goods while in storage?

Yes, with an advance appointment. Access fees may apply.

What is a delivery spread?

A delivery (or load) spread is the pre-planned span of days needed to load and deliver your shipment, since trucks may carry more than one move.

Still have questions?

Our team is happy to help. Call now or request your free estimate — trusted in West Palm Beach since 1919.

2900 Tuxedo Ave
West Palm Beach, FL 33405
(561) 683-5000
Family-owned & fully insured since 1919
Areas served
West Palm Beach · Boca Raton · Boynton Beach · Delray Beach · Jupiter · Wellington · Palm Beach Gardens · Lake Worth · Riviera Beach · Royal Palm Beach · Juno Beach · Lantana · Tequesta · Palm City · Jupiter Island · North Palm Beach · Highland Beach · Ocean Ridge · Gulf Stream · South Palm Beach · Palm Springs · Lake Park · Hobe Sound · The Acreage · Haverhill
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