Choosing the right moving company isn’t easy. In 2012 alone, the Better Business Bureau received more than 7,700 complaints about professional movers in the country. Most of the complaints were about alleged loss of valuables while many families also complained about unexplained charges.
For this reason, you should be very careful when hiring professional movers. The following are a few basic tips that will help you select the right company.
Start by asking friends and family who have moved recently about the companies they used. You can even ask your coworkers about the same. On the internet, visit forums and look up social media groups where members are discussing moving companies. You’ll get some worthy referrals there. Finally, if you’re using a real estate agent, you can also ask them for referrals.
All interstate moving companies are required to be registered by the U.S. Department of Transportation Federal Motor Carrier Safety Administration. Upon registration, the companies are issued with DOT numbers. Ask for this DOT number when moving across states then visit protectmymove.gov to verify the number. If moving within the state, visit your local consumer affairs agency to determine if the mover is licensed.
We’ve already mentioned the Better Business Bureau. Whenever consumers have a complaint about a company, that’s where they go to post their grievances. Therefore, if you want to find out if there have been complaints about a moving company you’re considering, simply visit the BBB website. If a company has a negative rating or isn’t listed with the bureau, take that company off of your list.
Aside from being licensed, most good moving companies are members of various professional associations. For instance, a number of moving companies are members of the American Moving and Storage Association and bear a ProMover logo. These professional associations regulate member conduct, ensuring honesty and respectfulness from the members.
Finally, never give a moving company the job without asking for and verifying their physical address. Where are their offices located? Do they have working contact information on their website? Make sure the company’s address is registered and listed under the company name, not the residential name.
Need more advice? Just contact us. We’ll have one of our experts waiting to speak with you.
Serving West Palm Beach, Palm Beach Gardens, Jupiter and Wellington, Florida